NoviAI Chatbot · Sales agentCustomer service that never sleeps
Our bots reply with humanlike naturalness, available 24/7 on all your channels. Forget waiting times and take satisfaction to the highest level.
24/7
Availability
70%
Queries without an agent
Multichannel
Integration
Agent capabilities
Built with contextual intelligence for accurate, fluent answers.
Contextual understanding
Conversations that remember previous context so questions aren’t repeated.
Smart transfer
Handoff to human agents with the full conversation history.
Automatic classification
Categorization by topic and priority to prioritize critical cases.
Lead scoring
Prospect qualification by conversion likelihood during the chat.
CRM handoff
Direct integration that structures data by sale, after-sales or complaint.
Industry training
Pre-trained models with your industry’s terminology and data.
How it works
We train the bot with your information
Catalogs, policies, FAQs and brand tone.
We connect it to your channels and CRM
WhatsApp, web, Instagram, Facebook and more.
Measure, learn and improve
Reports on every conversation and continuous tuning.
Seamless integration
WhatsApp
Instagram
Facebook
Web chat
TelegramReady to serve without limits?
Other solutions