ValoAI Collections · Collections agentValo transforms your collections strategy
Improve cash flow and reduce delinquency with smart automation of the entire recovery cycle, with empathy and without friction.
−40%
Delinquency
Omnichannel
Contact
24/7
Management
Valo's capabilities
Technology designed to maximize portfolio recovery with empathy.
Smart segmentation
Profiles by delinquency bucket, behavior and ability to pay.
AI-written emails
Automatic personalized writing based on the debtor’s profile.
Strategic WhatsApp
Messaging on the channel with the highest real contact rate.
Synchronized flows
Email, voice and chat working together, without duplicate contact.
Digital negotiation
Payment agreements and schedules generated automatically.
Promise tracking
Monitoring of every payment commitment.
How it works
We load your portfolio
Secure integration with your core system or portfolio file.
Valo segments and defines the strategy
The best channel, message and timing for each customer.
Contacts, negotiates and reports
Recovery measured in real time by bucket and campaign.
Connects seamlessly with your tools
WhatsApp
Email
SMS
Call
ERP integration